Please read Section 7 (No Medical Advice), Section 8 (No Guarantee of Exam Results), Section 13 (Disclaimer of Warranties) and Section 14 (Limitation of Liability) carefully. They limit our liability and describe important limits on what this service does. Section 17 describes how disputes are resolved.
These Terms of Service ("Terms") are a binding agreement between you and Progress Note. By creating an account, accessing, or using Progress Note (the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Progress Note is an exam-preparation and study tool. It provides practice questions, explanations, spaced-repetition scheduling, progress analytics, and optional social and gamification features for learners preparing for examinations including USMLE Step 1 and Step 2 CK, NCLEX, MCAT, PANCE and OITE.
Progress Note is not affiliated with, endorsed by, or sponsored by the NBME, FSMB, NCSBN, AAMC, NCCPA, ABOS, or any other examination body or licensing authority. Examination names are used only to describe the subject matter of study materials.
Some features may require a paid subscription. Prices, billing intervals and included features are shown at the point of purchase. Payments are processed by Stripe; we do not receive or store your full card details.
Subscriptions renew automatically at the end of each billing period at the then-current price, until cancelled. We will charge your payment method on each renewal date. You authorise this recurring charge when you subscribe.
You may cancel at any time from your account settings, in the same place you subscribed and without contacting us, or by emailing [SUPPORT EMAIL]. Cancellation stops future renewals. Access continues until the end of the period you have already paid for. We will send a confirmation when a subscription is cancelled.
Where required by law, we will send you a reminder before an annual or long-term subscription renews, and will disclose the renewal date, amount and cancellation method before you are charged.
[REFUND POLICY — e.g. "Payments are non-refundable except where required by law" OR a stated refund window. Choose one and state it plainly.] Nothing here limits rights you have under mandatory consumer law in your jurisdiction.
We may change subscription prices. We will give you at least 30 days' notice before a price change affects your renewal, and you may cancel before it takes effect.
Some or all features may be offered free of charge, permanently or temporarily. We may add, change, restrict, or remove features, including moving a feature between free and paid tiers. If a change materially reduces what you have already paid for, you may cancel and request a pro-rata refund for the unused portion of your current term.
You agree not to:
We may remove content and suspend or terminate accounts that breach this section.
Progress Note is for education and examination preparation only. Content is not medical advice, is not a substitute for clinical judgment, institutional protocol, supervision, or current practice guidelines, and must not be used to diagnose or treat any person. Clinical practice changes; content may be incomplete, simplified for teaching, or out of date. Always verify against current authoritative sources and follow the protocols of your institution. Never rely on the Service in a clinical situation.
Predicted scores, readiness dates, pass probabilities and study indices are calculated estimates derived solely from your activity within Progress Note. They are not validated psychometric assessments, are not produced or endorsed by any examination body, and are not a prediction or guarantee of your actual result. They cannot account for test-day conditions, examination form differences, or material outside this question bank. Do not rely on them when deciding whether to schedule, postpone or sit an examination. Those decisions are yours alone and should be made with your academic advisors.
Some features generate explanations and coaching using third-party artificial-intelligence models. AI output is produced automatically, is not reviewed by a clinician before you see it, and may be inaccurate, incomplete or misleading. It is labelled where it appears. Treat it as a study aid only and verify it against the cited explanation and authoritative sources. To produce this output, the relevant question, answer options and your selected answer are sent to our AI provider — see the Privacy Policy.
If your access is provided or funded by a school, program or institution, that institution may be able to view your activity and performance reports, and may assign work to you through the Service. Reports may be generated as shareable links. You are responsible for whom you share such a link with; treat it as confidential. Your institution's own policies also apply to that data.
The Service, including its questions, explanations, software, analytics, designs and branding, is owned by Progress Note or its licensors and is protected by intellectual-property law. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Service for your own study while your account is in good standing. All rights not expressly granted are reserved.
You keep ownership of content you submit (for example board posts, messages, or question feedback). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display that content for the purpose of operating and improving the Service.
Third-party marks, citations and referenced works remain the property of their owners. Citations are provided for academic attribution and, where the source is freely available, we link to it; we do not host or licence third-party copyrighted works.
The Service relies on third parties, including payment processing, hosting, data storage, real-time presence and AI providers, and links to external sites such as journals and publishers. We are not responsible for third-party services or the content of external sites, and their own terms apply.
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free, that content is accurate, current or complete, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
To the fullest extent permitted by law, Progress Note and its officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, data, goodwill, educational or professional opportunity, examination fees, or examination outcomes, arising out of or relating to your use of or inability to use the Service — even if advised of the possibility.
Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the [12] months before the event giving rise to the claim, or (b) [USD 50].
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold harmless Progress Note from claims, damages, liabilities and reasonable legal costs arising from your breach of these Terms, your misuse of the Service, your content, or your violation of any law or third-party right.
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service. On termination your licence ends; Sections 7, 8, 11, 13, 14, 15 and 17 survive. Where we discontinue a paid Service without cause, we will refund the unused portion of your current term.
These Terms are governed by the laws of [GOVERNING LAW — state/country], without regard to conflict-of-laws rules. [DISPUTE RESOLUTION — courts of a named venue, or an arbitration clause. If arbitration and/or a class-action waiver is intended, it must be drafted and formatted to the standards of the relevant jurisdiction; have counsel draft this clause specifically.]
If you are a consumer in the EU, UK or another jurisdiction granting mandatory local protections, you keep the benefit of those protections and may bring proceedings in your place of residence.
We may update these Terms. We will post the updated version here with a new "last updated" date and, for material changes, give reasonable advance notice by email or in-app before they take effect. Continuing to use the Service after that date means you accept the updated Terms. If you do not accept them, stop using the Service and cancel any subscription.
We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a notice to [LEGAL EMAIL] identifying the work, the material you say infringes it and where it appears, your contact details, and a statement that you believe in good faith the use is not authorised and that your notice is accurate. We will investigate and remove infringing material where appropriate, and may terminate repeat infringers.
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